Frequently Asked Questions
Everything you need to know about our sustainable home essentials
What is the typical shipping timeframe for Seep products?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the domestic region.
Are your home products eco-friendly and sustainable?
Yes, at Seep, we prioritize the planet. Our products are crafted using renewable materials, non-toxic dyes, and plastic-free packaging to ensure a minimal environmental footprint.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee. If your home items aren't a perfect fit, you can return them in their original packaging for a full refund or exchange.
How do I care for my Seep textiles and hardware?
Each product comes with specific care instructions. Generally, we recommend cold water washes for textiles and gentle, non-abrasive cleaners for our hardware to ensure longevity.
Do you offer international shipping?
Currently, we ship to most major international destinations. Shipping costs and delivery times vary by country and will be calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.